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Welcome to Sattar Metal Industries. This Shipping Policy explains how we process and deliver your orders within Bangladesh. We aim to ensure fast, reliable, and cost-effective delivery for all our valued customers.
We deliver across all major cities and districts of Bangladesh through trusted courier and logistics partners. Delivery areas include:
Orders are typically processed within 1–2 business days after payment confirmation. Custom or bulk orders may require additional time, which will be communicated to the customer before shipping.
Shipping costs are calculated based on order weight, dimensions, and destination. The applicable charge will be displayed during checkout. Promotional offers or free shipping may apply for eligible orders.
All products are carefully packaged to prevent damage during transit. Metal items are securely wrapped with protective materials to ensure they reach you in perfect condition. If your package appears damaged upon arrival, please contact our customer service immediately.
Once your order has been shipped, you will receive an SMS or email notification containing your tracking ID and courier details. You can use this information to track your delivery status online.
Although we strive to ensure timely deliveries, delays may occur due to unforeseen events such as weather conditions, public holidays, transportation issues, or political unrest. In such cases, our team will keep you informed about any changes in delivery schedules.
At present, Sattar Metal Industries ships only within Bangladesh. International shipping options will be introduced in the future.
If you have any questions or concerns about your order or shipment, please contact our customer support team:
We are committed to providing a smooth and transparent shipping experience for our customers. Thank you for choosing Sattar Metal Industries for your metal product needs.
